Tweet
At 02:05 GMT June 2nd, CCP became aware of a significant and sustained distributed denial-of-service attack (DDoS) against the Tranquility cluster (which houses EVE Online and DUST 514) and web servers.
Our policy in such cases is to mobilize a task force of internal and external experts to evaluate the situation. At 03:07 GMT, that group concluded that our best course of action was to go completely offline while we put in place mitigation plans.
While we initially reopened EVE Online and DUST 514, we have since re-evaluated. With the highest sense of precaution we have taken Tranquility and associated websites back down for further investigation and an exhaustive scan of our entire infrastructure.
We will update you more frequently via our Twitter feed ( www.twitter.com/eveonline ), however, an extended service interruption of several hours is expected as this process should not be rushed.
“Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation,” CCP chief operating officer Jón Hörðdal Jónasson wrote in a company blog. “At [8:07 p.m. Pacific], that group concluded that our best course of action was to go completely offline while we put in place mitigation plans.”
During that down time, CCP discovered a vulnerability that it patched. The server is back online now, and Jónasson assures customers that their data was in no way compromised.
For the unaware, a distributed denial-of-service (DDoS) attack is when a group or individual use multiple computers to continuously ping a server for response. This can sometimes jam a server, causing it to crash.
Our policy in such cases is to mobilize a task force of internal and external experts to evaluate the situation. At 03:07 GMT, that group concluded that our best course of action was to go completely offline while we put in place mitigation plans.
While we initially reopened EVE Online and DUST 514, we have since re-evaluated. With the highest sense of precaution we have taken Tranquility and associated websites back down for further investigation and an exhaustive scan of our entire infrastructure.
We will update you more frequently via our Twitter feed ( www.twitter.com/eveonline ), however, an extended service interruption of several hours is expected as this process should not be rushed.
“Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation,” CCP chief operating officer Jón Hörðdal Jónasson wrote in a company blog. “At [8:07 p.m. Pacific], that group concluded that our best course of action was to go completely offline while we put in place mitigation plans.”
During that down time, CCP discovered a vulnerability that it patched. The server is back online now, and Jónasson assures customers that their data was in no way compromised.
For the unaware, a distributed denial-of-service (DDoS) attack is when a group or individual use multiple computers to continuously ping a server for response. This can sometimes jam a server, causing it to crash.