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Twitch updates policies to address ‘severe off-service misconduct’

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  • Twitch updates policies to address ‘severe off-service misconduct’

    Twitch users may now face punitive measures by the service for actions that occurred offline, on other platforms, or before they started using Twitch at all.

    Twitch, owned by Amazon, announced the changes in a post on its official blog, entitled "Our Plan for Addressing Severe Off-Service Misconduct."

    This follows up on updates to the service's Hateful Conduct and Harassment policy, which took effect Jan. 22nd, as well as the November appointment of Angela Hession, former head of gaming safety and trust at Microsoft, as VP of trust and safety at Twitch.

    Under the new rules, Twitch may take action against users of its service for "hateful conduct or harassment" that occurs off Twitch's services, when directed at or committed by members of the Twitch community and when there is "available, verifiable evidence" on the subject.

    Toward the latter end, Twitch has created a dedicated email address, [email protected], for confidential reports of misconduct by holders of a Twitch account. It has also brought on an unnamed law firm with expertise in conducting independent workplace and campus investigations, and increased the size of its internal law enforcement response team.
    The Hackmaster